Legal
Cancellation & modification policy.
48+ hours before your tour
100% refund when cancellation is requested at least 48 hours before the scheduled tour.
24–48 hours before your tour
70% refund when cancellation is requested at least 24 hours before the tour.
Less than 24 hours / no-show
No refund will be provided for cancellations made less than 24 hours before the tour, or for no-shows.
Rescheduling
One reschedule is possible when requested at least 48 hours in advance, subject to availability.
Late arrivals
Guests more than 15 minutes late without prior notice may be treated as a no-show.
Refund processing
Approved refunds are processed within 5 business days.
Groups of 6 or more
Groups of 6 or more guests require 72 hours notice for a full refund.
To cancel or modify
Email booking@kadushi-sb.com or message us on WhatsApp at +599 9 665 5000.